QUALITY & CERTIFICATIONS

QUALITY & CERTIFICATIONS

MILENS Quality Policy

We, MİLENS aim to;

Carry out the installation, maintenance, integration, planning of telecommunication, information and security systems, and execute infrastructure and superstructure construction works, and perform call center activities with quality in accordance with the international criteria, prevailing laws and regulations, specifications and standards in consideration of the occupational health and safety rules in scheduled time and an environmentally conscious manner.

SENIOR MANAGEMENT OF MİLENS undertakes that;

  • Customer satisfaction is the highest priority,
  • Customer loyalty is our most important achievement and to keep it high we invest in our people and our customer relationship,
  • We want to be recognized with our exceptionally high motivation for providing value to our customers,
  • Existing and future needs of the customers are assessed systematically under the management system and such expectations are regarded to be an absolute value in ensuring the customer satisfaction,
  • Training needs are planned and provided for in order to increase awareness among employees towards achieving improvement in Quality, Occupational Health and Safety,
  • Systems in respect of appropriate working environment are installed by following and keeping up technological innovations,
  • Quality material and equipment suitable for human and environment are selected,
  • Such policies are reviewed by the senior management.

EMPLOYEES OF MİLENS; shall collectively carry forward our company to outstanding and continuous success based upon the team spirit and mutual confidence, love and respect.

Establishing sound and reliable working culture and ensuring sustainability is the wish and responsibility of not only the senior management but also all employees.

Because quality and success constitute the main principles of MILENS.

MILENS Occupational Health and Safety Policy

Our company has long adopted the principle of complying with the rules of occupational health and safety in performing the activities of INSTALLATION, MAINTENANCE, INTEGRATION, PLANNING OF COMMUNICATION SYSTEMS, AND EXECUTING INFRASTRUCTURE AND SUPERSTRUCTURE CONSTRUCTION WORKS, AND PERFORMING CALL CENTER ACTIVITIES under any circumstances.

All the staff from the lowest level to the senior management is responsible for complying with the work instructions, health and safety rules in any work they perform.They fulfil such obligation in compliance with OHSAS 18001 Management System, and by sharing such knowledge with the owner and the subcontractors.

All our staff is responsible for employing the protective material provided to them during the activities performed, and for performing the necessary deeds in respect of foreseeing and reporting potential accidents and incidents.

Our company undertakes to continuously improve the health and safety rules in accordance with OHSAS 18001 Occupational Health and Safety and national and international legislation.

MILENS Environmental Management System Policy

Our company attach importance to compliance with the protection of the environment in any circumstances and to sensitivities about public relations in the activities of INSTALLATION, MAINTENANCE, INTEGRATION, PLANNING OF COMMUNICATION SYSTEMS, AND TRAINING ACTIVITIES RELATED TO SUCH, AND CALL CENTER ACTIVITIES AND EXECUTION OF INFRASTRUCTURE AND SUPERSTRUCTURE CONSTRUCTION WORKS.

All our staff from the lowest level to the senior management is obliged to comply with the related regulations, work instructions and environmental rules in their work.They fulfil such obligation in compliance with ISO 14001 Management System, and by sharing such knowledge with the owner and the subcontractors.

All our staff is responsible for taking necessary measures for the protection of environment, and performing necessary deeds by foreseeing and reporting the potential environmental accidents and incidents. Our company undertakes to continuously improve the environmental rules in accordance with national and international legislation.

MILENS Information Security Policy